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About the application:

IRIS is Language Services Associates’ (LSA) fresh Instant Remote Interpretation Services platform. Instantly connect to a highly-qualified interpreter from the convenience of your computer, smartphone, or smartphone with IRIS. Rest assured that your communications are secured by encrypted audio and video. Whether it’s for a medical emergency, a court proceeding, or a business symposium, eliminate all of your language challenges with IRIS! Our next-generation video remote interpreting (VRI) platform, IRIS, delivers the highest quality, high-definition video and audio accessible today. Powered by the industry-leading Vidyo® platform, IRIS is designed to provide a clear, high-quality video and audio connection, so you will feel like the interpreter is right there in the room with you! A Video Interpretation session is essential for our Deaf and Hard of Hearing customers needing an American Sign Language (ASL) interpreter to interpret the spoken word of a physician, nurse, judge, or attorney. An Audio Interpretation session (much like a telephone interpretation) is accessible for more than 240 languages and is the de facto standard for most interpretation needs across our medical, legal, and call center customers. Users must have an active acc with Language Services Associates to sign in. To set up an acc or check your acc status, please call LSA Sales at 800.305.9673, option 6; or email IRIS@lsaweb.com. Interpretation services are directly billed to the acc at a per-minute rate; "In-App Purchase" billing mechanisms are not used. Connectivity: Your mobile device(s) must be connected through Wi-Fi or 4G to access our interpreter network. Test your camera and microphone: To ensure that your camera and microphone are set up correctly, we encourage you to begin a session by testing your equipment. Please refer to the IRIS Player Tutorial in our Assist section for instructions on testing your equipment. Landscape Mode: Pursuant to the suggestion from the Registry of Interpreters for the Deaf, Inc. (RID), we suggest that you use the device in landscape mode to provide the optimal experience for Video Interpretation. About LSA: Language Services Associates (LSA) offers a full suite of language interpretation solutions to assist optimize the experience of customers and patients who need language assistance. For more than 2,000 clients worldwide, LSA provides a competitive advantage to our players in the healthcare, government, financial, insurance, banking, entertainment, hospitality, and manufacturing industries. Founded in 1991, LSA has a powerful reputation for helping our clients build relationships, ensure accuracy, and create trusted connections with their customers and patients. As one of the biggest and fastest-growing professional language services companies in the globe, LSA’s passion for helping others drives our award-winning culture of service excellence. For more info on LSA’s services, please call 800.305.9673 or visit www.lsaweb.com.