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About the application:

Helion customers can communicate with help, track tickets, & monitor dealership IT KPIs. With Helion’s mobile application clients can securely contact the Helion help squad with the click of a button. This application is only accessible to Helion clients. Helion is the biggest managed IT service provider focusing specifically on the needs of automobile and massive truck dealers. The Helion Mobile application represents the first mobile apk that dealers can use to ensure that their IT environment is running at peak performance. With Helion Mobile, dealership personnel can: * Submit fresh help tickets * Check the status of help tickets previously submitted * View submitted tickets by timeframe (month, year, all time) or by status (pending, resolved) * Notice with a Helion help squad member about your ticket * Maintain a simple to view thread of communication with a Helion help squad member regarding your ticket * Attach screenshots of your problem to a ticket * Call Helion help with the click of a button * Monitor overall IT performance with the Helion Mobile key performance indicator (KPI) dashboard